Pet Owners

New Clients, Forms & Policies

Admission Forms

Appointments

Primary Care Appointments

New Patients: Please bring any medical records, including vaccination history, to your appointment. You may also have the records emailed to info@friendshiphospital.com or faxed (202-363-7126) prior to your scheduled appointment. Please also bring a fecal sample.

All Patients: Please bring a fecal sample for annual wellness exams or if your pet is experiencing gastrointestinal symptoms.

Surgery

Spays/Neuters: Arrive between 7:00AM – 7:30AM to check in for your pet’s surgery. Allow yourself 30 minutes to be here for the check-in process.

Do not offer your pet any food after 8 PM the night before surgery. Water should be available at all times.

All other surgeries: Arrive between 7:30AM – 8:30AM to check in for your pet’s surgery. Allow yourself 30 minutes to be here for the check-in process.

Do not offer your pet any food after 8 PM the night before surgery. Water should be available at all times.

Dental

Arrive between 7:30AM and 8:30AM to check in for your pet’s dental. Allow yourself 30 minutes to be here for the check-in process.

Do not offer your pet any food after 8 PM the night before your pet’s dental. Water should be available at all times.

Cancellation Policy

Primary Care appointments: A cancellation fee, in the amount of an exam, will be applied for missed appointments or those not cancelled by midnight the evening before a scheduled appointment. For same-day scheduling, the appointment must be cancelled or rescheduled at least an hour in advance to avoid being charged a cancellation fee.

Surgery & Dental procedures: A deposit of $250 is required to schedule an appointment with our Surgery or Dental services. This amount will be applied toward your final invoice. In the event that you need to cancel or reschedule your pet’s procedure, please notify us at least 24 hours in advance to avoid losing your deposit.

Specialty Services

Please check with the coordinator of your service for details.

Overnight Patients

At Friendship, we understand that not all of your pet needs can be handled between the hours of 7:00 am to 10:00 pm. We have a veterinarian on the premises and are fully staffed 24 hours a day, 7 days a week. Specialty doctors and staff are on call, should their skills be required. If your pet needs to spend the night, you can be sure that our dedicated staff will be there for all of his or her needs.

Payment Policy

In 1936, Friendship Hospital for Animals first opened its doors as a primary care facility.  Today, Friendship employs over 200 staff members, including more than 50 doctors across the fields of primary care, emergency care, acupuncture, anesthesia, cardiology, clinical pathology, dermatology, diagnostic imaging, dialysis, internal medicine, neurology and neurosurgery, oncology, orthopedic and specialty surgery, rehabilitation and sports medicine.

Our financial protocols are in place to ensure we are able to keep our doors open and provide exceptional care 24 hours a day, 7 days a week.

Deposits may be required, along with a signed estimate, for hospitalized stays and/or elective surgeries/procedures, with full payment due at the time of discharge.

Full payment is due at time of services rendered for appointments and out-patient visits. We accept Cash, Personal Checks, Visa, MasterCard, American Express, Discover or Care CreditIf you have a question about your bill, please contact us.

For more information about Friendship, visit our Mission and Community Involvement page.

Friendship provides state of the art, comprehensive services for our clients and patients. But, more than that, we provide a caring team who understands the unique human-animal bond. View Our Services