Pet Owners

New Clients, Forms & Policies

Admission Forms

Appointments

Primary Care Appointments

New Patients: Please bring any medical records, including vaccination history, to your appointment. You may also have the records emailed to info@friendshiphospital.com or faxed (202-363-7126) prior to your scheduled appointment. Please also bring a fecal sample.

All Patients: Please bring a fecal sample for annual wellness exams or if your pet is experiencing gastrointestinal symptoms.

Surgery

Spays/Neuters: Arrive between 7:00AM – 7:30AM to check in for your pet’s surgery. Allow yourself 30 minutes to be here for the check-in process.

Do not offer your pet any food after 8 PM the night before surgery. Water should be available at all times.

All other surgeries: Arrive between 7:30AM – 8:30AM to check in for your pet’s surgery. Allow yourself 30 minutes to be here for the check-in process.

Do not offer your pet any food after 8 PM the night before surgery. Water should be available at all times.

Dental

Arrive between 7:30AM and 8:30AM to check in for your pet’s dental. Allow yourself 30 minutes to be here for the check-in process.

Do not offer your pet any food after 8 PM the night before your pet’s dental. Water should be available at all times.

Cancellation Policy

Primary Care appointments: A cancellation fee, in the amount of an exam, will be applied for missed appointments or those not cancelled by midnight the evening before a scheduled appointment. For same-day scheduling, the appointment must be cancelled or rescheduled at least an hour in advance to avoid being charged a cancellation fee.

Surgery & Dental procedures: A deposit of $250 is required to schedule an appointment with our Surgery or Dental services. This amount will be applied toward your final invoice. In the event that you need to cancel or reschedule your pet’s procedure, please notify us at least 24 hours in advance to avoid losing your deposit.

Specialty Services

Please check with the coordinator of your service for details.

Overnight Patients

At Friendship, we understand that not all of your pet needs can be handled between the hours of 7:00 am to 10:00 pm. We have a veterinarian on the premises and are fully staffed 24 hours a day, 7 days a week. Specialty doctors and staff are on call, should their skills be required. If your pet needs to spend the night, you can be sure that our dedicated staff will be there for all of his or her needs.

Payment Policy

Providing your pet with exceptional health care 24 hours a day is not inexpensive. It is our opinion, however, that the comprehensive nature of our care and expertise of our veterinarians, are unmatched.

Payment is due at the time services are rendered. If your pet is admitted to the hospital, the veterinarian will ask you to leave a deposit (usually the low end of the estimate). Feel free to ask for an estimate of charges at anytime.

We accept Cash, Personal Checks, Visa, MasterCard, American Express, Discover or Care Credit.

Friendship provides state of the art, comprehensive services for our clients and patients. But, more than that, we provide a caring team who understands the unique human-animal bond. View Our Services